Credit, Freight & Returns

BHJ Credit Policy
Terms for all sales are Cash, COD-Certified Check/Money Order, or Prepaid by Visa or MasterCard unless a signed credit application is on file and has been approved by BHJ. Credit applications are available for Net 30 Days or COD-Company Check OK terms.

California & Florida Sales Tax
Sales Tax will be charged for all California, Florida and Michigan sales unless a Resale Number is on file with BHJ's accounting department.

BHJ Freight Policy
All orders are sent freight pre-paid and billed, F.O.B. Newark, California unless other arrangements have been made in advance. We can typically ship "same-day" as late as 3:30 PM Pacific time for "In-Stock" parts.

BHJ Return Policy
If a product needs to be returned to us for credit or repair, please call for a RMA Number (Return Merchandise Authorization), which can be referenced when the package arrives and will speed the response time for repairs and returns. Most RMA returns will be processed within 7 working days. All returns to the factory must be sent freight prepaid and properly packaged to prevent the product from damage during shipping. Shelf items returned for credit will incur a 15% restocking charge. Custom made parts can only be returned for defects in material or workmanship.

Check Your Packages
WE ARE REQUIRED TO FILE ALL FREIGHT CLAIMS WITHIN 72 HOURS. PLEASE INSPECT EACH SHIPMENT FOR MISSING OR DAMAGED PARTS.

Click here for BHJ Contact Information